First Aid – Learn to apply effective first aid techniques based on the recommendations of the Portuguese Resuscitation Council (CPR) for Basic Life Support (BLS) procedures;
Fire Safety – Characterize the fire phenomenon and recognize the principles of intervention in case of fire emergencies;
Facility Evacuation – Raise awareness among trainees about basic actions during an emergency (fire, flood, earthquake, leakage, and spillage of hazardous substances, among other situations) and the correct procedures for evacuating company employees.
Secretariat Module
Professional telephone service – Equip for effective and quality reception and in-person customer service.
Time and stress management – Develop planning, time management, and stress management skills.